How do I add and manage attendees?

• The Attendees tab will allow you to easily invite and track attendees:

• Add a new attendee by clicking Add Attendees:

• This will open up the following overlay:

• Alongside an Attendee’s email address and full name, you can also add:
  • An external ID, to match what might be captured in an ATS.
  • Telephone number, for contacting before or after the event.
  • Select Requests Reasonable Adjustments for attendees that require this
• You can also import Attendees using the bulk import function:

• Select an Excel file to import and map the columns in your file with the information required by Events.
• A template for the Excel File is available to download but selecting Download Template. 

• Once attendees have been added to the platform you click on an Attendee’s name, this will take you to a screen with all the information about them:

• Clicking Edit will open an overlay where you can amend their additional details such as External ID, phone number, or Reasonable Adjustment notes:

• Clicking Open User Record will take you to the following screen:

• Here you can see their registration status, as well as what VAC bookings they have been invited to.
• Clicking Trigger Password Reset will send the individual a password reset email if they have forgotten it or are having issues logging in after registering:

• If they have not yet registered, this button will instead say Resend Registration Email where they will be re-sent their invitation email to the platform: