How do I view troubleshooting reports?

• When a user runs the troubleshooter, it is stored against their user record in Event Builder. 
• To view a user's troubleshooting reports, either:
  • Navigate to the Users menu and search for that user. Click into the user's record.
  • When viewing an event, go to the Attendee/Assessor record and click Open User Record. 

• Navigate to the Troubleshooting Reports tab from the top bar. 

• If the user has run the troubleshooter, you will see any results here, starting with the most recent results.

• Clicking on a report will show additional details.